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Beginner → Intermediate32 lessons🏆 Certificate

AI Automation & AI Agents for Business

Design practical AI workflows, automations and agents that solve real business problems.

A practical business-first course covering workflow mapping, no-code automation, AI agents, tool selection, human oversight, testing, security and deployment. Learners finish with portfolio-ready automations and an agent implementation plan.

Final assessment: 24 questions · 18 correct required (75%)Purchase course →⏱ 15 hours

Course experience

8

Modules

4

Projects

5

Assessment

1

Preview lessons

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Module 1

Business Automation Foundations

Practical business automation foundations skills.

4 lessons
  1. 1What AI automation actually isPreview
  2. 2Finding high-value automation opportunities🔒 Locked
  3. 3Mapping a process before automating it🔒 Locked
  4. 4Automation ROI, risk and feasibility🔒 Locked

Module 2

Workflow Design & No-Code Building

Practical workflow design & no-code building skills.

4 lessons
  1. 1Triggers, actions and data flow🔒 Locked
  2. 2Designing reliable multi-step workflows🔒 Locked
  3. 3Working with forms, spreadsheets and databases🔒 Locked
  4. 4Building your first business automation🔒 Locked

Module 3

APIs, Webhooks & Business Data

Practical apis, webhooks & business data skills.

4 lessons
  1. 1APIs without the jargon🔒 Locked
  2. 2Webhooks and event-driven workflows🔒 Locked
  3. 3Authentication, secrets and permissions🔒 Locked
  4. 4Moving structured data safely between tools🔒 Locked

Module 4

Generative AI Inside Workflows

Practical generative ai inside workflows skills.

4 lessons
  1. 1Where language models fit in a workflow🔒 Locked
  2. 2Prompt templates and structured outputs🔒 Locked
  3. 3Classification, extraction and summarization🔒 Locked
  4. 4Human review for important AI decisions🔒 Locked

Module 5

AI Agents & Tool Use

Practical ai agents & tool use skills.

4 lessons
  1. 1What makes an AI agent different🔒 Locked
  2. 2Agent goals, tools and boundaries🔒 Locked
  3. 3Planning, memory and state🔒 Locked
  4. 4Designing a safe business agent🔒 Locked

Module 6

Testing, Reliability & Security

Practical testing, reliability & security skills.

4 lessons
  1. 1Testing automation paths🔒 Locked
  2. 2Handling errors, retries and fallbacks🔒 Locked
  3. 3Protecting customer and company data🔒 Locked
  4. 4Monitoring automation quality🔒 Locked

Module 7

Business Use Cases

Practical business use cases skills.

4 lessons
  1. 1Lead qualification and CRM automation🔒 Locked
  2. 2Customer support and knowledge workflows🔒 Locked
  3. 3Content and marketing operations🔒 Locked
  4. 4Internal operations and reporting🔒 Locked

Module 8

Deployment & Automation Portfolio

Practical deployment & automation portfolio skills.

4 lessons
  1. 1Documenting an automation professionally🔒 Locked
  2. 2Measuring outcomes and maintenance🔒 Locked
  3. 3Capstone: business automation system🔒 Locked
  4. 4Presenting an automation to a client or employer🔒 Locked