01
Product guidance
Questions about compatibility, licences or choosing the right resource.
Customer care
Let’s find the right solution together.
Ask about a product, get help with an order, or tell us what kind of digital resource you need.
Contact Tech Tools
How can we help?
Choose the closest topic and send a detailed message. For payment support, include your order reference and the currency used.
Customer support email
support@techtoolsmarketplace.comUse this address for product, payment, download and account assistance. We aim to reply within one business day.
Tech Tools Marketplace is based in Nigeria and serves customers worldwide.
02
Order assistance
Help with an invoice, payment status or accessing a confirmed purchase.
03
Business enquiries
Partnership, creator and marketplace listing enquiries.
Security reminder: We will never ask for your password, wallet recovery phrase or private key.
Quick answers
Frequently asked questions
When will I receive my digital product?
Card orders are delivered after the payment provider confirms the purchase. Cryptocurrency orders become available after the network and payment provider confirm the full payment.
What should I include with an order question?
Include the order reference shown on your payment screen. Never send us your password, wallet recovery phrase or private key.
Can you recommend the right tool?
Yes. Describe the task you want to complete, your preferred format and your budget in the message form.